Big Brain Idea: Don’t be a jerk

This is some 200 IQ thinking

Once upon a time, I had a guest who was being awarded a free ticket to visit our workplace. Normally, it is impossible to even acquire a ticket the day-of at full price, let alone arrive without a reservation, without paying, and still be able to enter for free and take full advantage of all the benefits of being a paying customer. Imagine arriving at a sold-out Disney World without a ticket and then being gifted a free ticket as well as all the perks that come with it.

Anyway, this guest arrives, we tell them they have the opportunity to receive a free ticket (just because we had an extra from earlier in the day), and instead of immediately claiming the ticket, they wish to use the restroom inside. Okay, no big deal, we let them do this. One caveat, no double-strapped bags are allowed for security reasons. Immediately, they begin arguing with us and telling us we have no right to have such a requirement. This is still the guest who is being allowed to enter for free and without a reservation.

Because of their rude behavior, we decided to rescind our offer, thus triggering a mental breakdown equivalent to that of a child, and not a full-grown adult. Did we feel sorry? Nope. Would we do it again? Yep. Why? Because we are now aware that we prevented that problem from happening inside by stopping the guest before they entered due to their massive red flags.

AKA, they were being a jerk. Don’t be a jerk. It won’t get you anywhere.

The next story happened to me as a child when an unnamed person in my life decided to argue with our internet provider. This person decided to get hysterical, calling the service provider all sorts of names (while screaming at them), and simply not behaving well. In response, the service provider hung up the phone and turned off our internet.

The lesson of this story: don’t be a jerk! Super simple.